When you use Nexaxon Elite's investment reporting services, we collect several types of information to provide you with personalized and effective financial analysis. This includes information you provide directly and data we gather through your use of our platform.

Personal Information: We collect your name, email address, phone number, and business details when you register for our services or contact us. We also gather financial information relevant to your investment portfolio and reporting needs.

Usage Data: Our systems automatically collect information about how you interact with our platform, including pages visited, time spent on different sections, and features used. This helps us understand user preferences and improve our services.

Technical Information: We collect IP addresses, browser types, device information, and operating system details to ensure our platform works properly across different systems and to maintain security.

Your information serves several important purposes in delivering our investment reporting services. We use personal data to create customized financial reports, provide customer support, and keep you informed about relevant market developments.

We analyze usage patterns to identify areas where our platform can be improved and to develop new features that better serve our clients' needs. This data also helps us troubleshoot technical issues and optimize performance.

Communication purposes include sending important service updates, security notifications, and relevant financial insights that may impact your investment decisions. We may also use your contact information to provide customer support when you request assistance.

Legal Compliance: We process certain information to comply with financial regulations applicable in Belgium and the European Union, including record-keeping requirements and anti-money laundering obligations.

We maintain strict controls over who can access your personal information. Nexaxon Elite does not sell or rent your personal data to third parties for marketing purposes.

Service Providers: We work with carefully selected third-party services to support our operations, including cloud hosting providers, payment processors, and technical support services. These partners are bound by strict confidentiality agreements and can only use your data for specified purposes.

Financial data providers may receive limited information necessary to generate accurate market reports and investment analysis. All such arrangements include comprehensive data protection clauses and regular security assessments.

Legal Requirements: We may disclose information when required by law, court order, or regulatory authority. This includes compliance with Belgian financial regulations and EU data protection requirements.

Under Belgian law and the General Data Protection Regulation (GDPR), you have several important rights regarding your personal information. We're committed to helping you exercise these rights promptly and effectively.

To exercise any of these rights, contact us using the information provided below. We typically respond to requests within 30 days and will verify your identity before processing any requests.

Protecting your financial and personal information is a top priority at Nexaxon Elite. We implement multiple layers of security to safeguard your data against unauthorized access, alteration, or disclosure.

Technical Safeguards: All data transmission occurs over encrypted connections using industry-standard SSL/TLS protocols. Our servers are protected by advanced firewalls and intrusion detection systems that monitor for suspicious activity around the clock.

Access Controls: Employee access to personal data is strictly limited based on job requirements and is regularly reviewed. All staff members receive ongoing training on data protection best practices and confidentiality requirements.

We conduct regular security assessments and maintain incident response procedures to address any potential security concerns quickly and effectively. Our systems are regularly updated with the latest security patches and improvements.

We retain your personal information only for as long as necessary to provide our services and meet legal requirements. Different types of data have different retention periods based on their purpose and regulatory requirements.

Account Information: Personal details and account preferences are kept for the duration of your relationship with Nexaxon Elite and for seven years afterwards to comply with Belgian financial record-keeping requirements.

Financial Data: Investment-related information is retained according to regulatory requirements, typically for a minimum of five years after the end of our business relationship.

Communication Records: Records of customer service interactions and important communications are kept for three years to ensure continuity of service and resolve any future questions.

When retention periods expire, we securely delete or anonymize personal data unless longer retention is required by law or legitimate business interests.

As an investment reporting company serving clients across different regions, we may occasionally transfer your personal data outside Belgium and the European Economic Area. When this occurs, we ensure appropriate safeguards are in place.

Adequacy Decisions: We prefer to work with service providers in countries that the European Commission has determined provide adequate data protection, such as the United Kingdom and certain other approved jurisdictions.

For transfers to countries without adequacy decisions, we use Standard Contractual Clauses approved by the European Commission or other appropriate safeguards to ensure your data receives equivalent protection.

We regularly review our international data transfer arrangements to ensure they continue to provide appropriate protection for your personal information.

Our website and platform use cookies and similar technologies to enhance your experience and provide essential functionality. We use different types of cookies for various purposes.

• Essential Cookies: These are necessary for basic platform functionality, including login authentication and security features. These cookies cannot be disabled without affecting core services.
• Performance Cookies: We use analytics cookies to understand how users interact with our platform, helping us identify areas for improvement and optimize performance.
• Preference Cookies: These remember your settings and preferences to provide a more personalized experience when you return to our platform.
• Security Cookies: These help us detect suspicious activity and protect your account from unauthorized access attempts.

You can manage cookie preferences through your browser settings, though disabling certain cookies may limit platform functionality.